Privacy Policy
Last updated: November 29, 2025
Our Address
1 Canada Square, Level 28, London E14 5AB, United Kingdom
Introduction
At Equinox Ledger, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the data you share with us when you visit our website or use our services.
We believe in transparency about our data practices. This policy provides comprehensive information about your privacy rights and how we handle your personal information in compliance with applicable data protection regulations, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
Information You Provide Directly
When you interact with our website or request our services, you may provide us with personal information including:
- • Your name and contact details when submitting inquiry forms
- • Email address for correspondence and service delivery
- • Financial information you choose to share for analysis purposes
- • Any other information you voluntarily provide in communications
Legal Basis: Consent and contractual necessity
Automatically Collected Information
When you visit our website, we automatically collect certain technical information through cookies and similar technologies:
- • Device and browser information, including IP address and operating system
- • Pages visited, time spent on pages, and navigation patterns
- • Referring website and search terms used to find us
- • Date and time stamps of website interactions
Legal Basis: Legitimate interests in website improvement and security
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, analyze website traffic, and understand user behavior. Our Cookie Policy provides detailed information about:
- • Types of cookies we use and their specific purposes
- • How to manage or disable cookies through your browser
- • Third-party analytics services we employ
Legal Basis: Consent (for non-essential cookies)
How We Use Your Information
Service Delivery and Communication
We use your personal information to provide the analytical services you request, respond to your inquiries, and maintain ongoing communication about your engagement with us. This includes scheduling consultations, delivering analysis reports, and addressing any questions or concerns you may have.
Website Improvement and Analytics
We analyze aggregated usage data to understand how visitors interact with our website, identify areas for improvement, and optimize the user experience. This helps us make informed decisions about website design, content, and functionality.
Marketing Communications
With your explicit consent, we may send you information about our services, industry insights, or updates that we believe may be relevant to you. You can opt out of these communications at any time through the unsubscribe link in our emails or by contacting us directly.
Legal Compliance and Protection
We may use your information to comply with legal obligations, enforce our terms and conditions, protect our rights and property, and safeguard the security and integrity of our website and services.
Data Sharing and Third Parties
Our Commitment to Data Protection
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We share your data only in limited circumstances as described below, and we require all third parties to respect the security of your personal information and treat it in accordance with applicable law.
Service Providers and Partners
We work with trusted service providers who assist us in operating our website, conducting our business, and delivering services to you. These providers have access to personal information only as necessary to perform their functions and are obligated to maintain confidentiality.
Analytics and Marketing Platforms
We use third-party analytics services to better understand website usage patterns. These services may collect information about your online activities across different websites over time. You can opt out of certain analytics tracking through your cookie preferences.
Legal Requirements
We may disclose your personal information if required to do so by law, in response to valid legal processes, to protect our rights or the rights of others, or to prevent harm or illegal activities.
Data Security and Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Technical Safeguards
- ✓ Encryption of data in transit using SSL/TLS protocols
- ✓ Secure server infrastructure with regular security updates
- ✓ Access controls limiting data access to authorized personnel
- ✓ Regular security audits and vulnerability assessments
Organizational Measures
- ✓ Staff training on data protection best practices
- ✓ Confidentiality agreements with all service providers
- ✓ Incident response procedures for potential breaches
- ✓ Regular review and update of security policies
Breach Notification
In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by UK GDPR.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Retention Periods
Contact Form Inquiries: Retained for up to 2 years from last contact, unless you request earlier deletion
Service Engagement Records: Retained for 7 years to comply with financial services record-keeping requirements
Marketing Communications Data: Retained until you withdraw consent or request deletion
Website Analytics Data: Aggregated data retained indefinitely; individual user data retained for 26 months
Cookie Data: As specified in our Cookie Policy, typically 12-24 months depending on cookie type
Your Rights Under Data Protection Law
Under UK GDPR and the Data Protection Act 2018, you have several important rights regarding your personal information. We respect these rights and will respond to requests promptly, typically within one month.
Right to Access
You have the right to request a copy of the personal information we hold about you, along with information about how we use it.
Right to Rectification
If your personal information is inaccurate or incomplete, you have the right to request that we correct or update it.
Right to Erasure
In certain circumstances, you can request that we delete your personal information. This right is not absolute and may be limited by legal requirements.
Right to Data Portability
You have the right to receive your personal information in a structured, commonly used format and transmit it to another controller.
Right to Object
You can object to the processing of your personal information in certain circumstances, particularly for direct marketing purposes.
Right to Restrict Processing
You can request that we limit the processing of your personal information in specific situations, such as while we verify accuracy.
Right to Withdraw Consent
Where we process your data based on consent, you have the right to withdraw that consent at any time.
Right to Lodge a Complaint
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data properly.
To exercise any of these rights, please contact us using the details provided at the end of this policy. We may need to verify your identity before processing your request.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features
- • Disable cookies through your browser settings (see our Cookie Policy for more details)
- • Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us using the contact details provided on our Contact page. We will process your request promptly and in accordance with applicable data protection laws.
International Data Transfers
We are based in the United Kingdom and primarily process data within the UK and European Economic Area. If we need to transfer your personal information outside of these regions, we will ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.
Transfer Safeguards
Any international transfers will be protected through mechanisms such as Standard Contractual Clauses approved by the UK authorities, adequacy decisions, or other legally approved transfer mechanisms. We will only transfer data to countries or organizations that provide adequate protection for your personal information.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately, and we will take steps to remove such information from our systems.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last updated" date at the top of this policy and, where appropriate, notify you through prominent notice on our website or via email.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information. Your continued use of our website after changes have been posted constitutes your acceptance of the revised policy.
Contact Us About Privacy
If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we handle your personal information, please don't hesitate to contact us. We take your privacy seriously and will respond to all legitimate requests promptly.
Address: 1 Canada Square, Level 28, London E14 5AB, United Kingdom
Supervisory Authority: Information Commissioner's Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF